Which company is the best for CRM software in India and why?
Most firms still use spreadsheets as a sales tracker tool to measure sales success and activity. However, it is one of the leading productivity-killing technologies since it is challenging to master and requires continual human upkeep to match real-time information.
One other major drawback of using a
spreadsheet is that you will have to rely on employee efficiency and accuracy
for accurate data, which itself is impossible to monitor. In today’s world,
customer satisfaction is a crucial element for any business to meet its
business objective.
The current situation demands
companies to be more futuristic and predictive to stay ahead of their
competitors. Not only this, due to rapid globalization and liberalization,
there has been a tremendous increase in the expectation of customers in terms
of quality and personalization of services.
Now they need more personal and
value-based services from Companies. Companies need more personal data to
provide more customer-friendly services and enhance their purchasing experience.
Small organizations have various customers, and humans can’t collect and store
data manually and exact them when required.
So, what is the solution? Are there
any means by which we can automate the whole process of collecting data and
providing your customer-centric experience?
Customer relationship management,
commonly known as CRM, helps businesses maintain a strong relationship with
their customers. This also allows them to acquire new customers and provide
more personalized services by collecting, storing, and analyzing information.
CRM Startups in India also assist businesses in understanding future demands so
that they gear up for them.
What exactly is Customer
relationship management?
Customer
Relationship Management software is the best CRM software for small business in
India. The best free CRM software in India is created for customer relationship
management, allowing us to understand our customers better and build stronger
relationships with them. It maintains
leads or contacts, assists sales teams, records prospect progress, and boosts
efficiency. It makes no difference whether we work in a sales or client-centric
company; the more we know about our prospects and customers, the brighter the
potential for our firm becomes, and the happier our workers and customers are.
Now
that we’ve established what CRM is let’s look at the best free CRM software in
India and customer relationship management software evolution.
SalezShark
SalezShark Engage is a top CRM
software in India for all businesses and CRM startups in India.
It is among the Top 10 CRM software
in India. It is straightforward to use, set up, and customize. It is the best
free CRM software in India. This program will enhance your lead management
cycle by automating lead creation from multiple sources such as social media,
websites, chat rooms, and so on. You may also track and distribute leads due to
rating the leads based on any filter or rule that you have pre-set while
working with solid lead nurturing, resulting in more extraordinary lead
transformations.
SalezShark Engage consolidates your
customer information on a single stage for easy access to data and reporting.
Salezshark Sales CRM automates all time-consuming tasks and provides a solitary
stage for your sales agents to collaborate, handle information, generate and
assist leads with prospective buyers, close transactions, and build your client
connection. Salezshark enables the sales team to create estimates, instantly
convert them into suggestions, quotations, and ultimately close the business by
making the purchase.
SalezShark is one of the top CRM
software in India, loaded with sales and marketing automation capabilities for
optimal efficiency. It is one of the best free CRM software in India and a
leading provider of sales and marketing solutions to small and medium-sized
organizations. It contributes to a better customer experience by increasing
speed and efficiency by automating all parts of lead management, sales
management, contact management, analytics, and reporting.
The Indian market, its customers,
tax structures, corporate rules, and enterprises have developed for a long
time. India is a one-of-a-kind market with diverse demographics and attitudes
to appeal to. The secret to success in the Indian market is to develop a strong
personal relationship with your consumers. As a result, the function of a
Customer Relationship Management (CRM) technology becomes vital to the success
of an Indian organization.
SalezShark company, the top CRM
software in India, on the other hand, provides terrific features like
automation, analytics, and real-time activity dashboards that keep management
and team members in the loop of everything that's going on in the organization
without sacrificing time and resources. When searching in the best CRM software
list, SalezShark, the best free CRM software in India, comes at the top.
CRM for India's expanding
digital-first market
Gone are when a CRM solution was
only responsible for storing and retrieving client data. A CRM system must now
improve the efficiency of its business users while also complementing a
company's growth goal. The best free CRM software in India is a platform that
assists Indian businesses and their workers keep consumers at the center of all
they do.
For this customer-centricity, the
best free CRM software in India solution’s should be:
● Scalable
● Customizable
● Intelligent Agile Mobile-first (to
drive contextual customer engagements)
● Built using cutting-edge technology
such as artificial intelligence (AI) and analytics
●
Omnichannel-enabled
The most excellent CRM
software for the Indian market is SalezShark
With over a decade of experience in
the Indian industry worldwide, SalezShark, the best free CRM software in India,
has a thorough understanding of businesses and their reliance on CRM
technologies.
The cloud-based CRM solution
SalezShark enables sales, service, marketing, commerce, IT, and all other
company departments to communicate and gain a unified perspective of a client.
Here are some of its
essential characteristics
SalezShark CRM features that make it
the best free CRM software in India for growing enterprises include:
Unbreakable security
Your information is safe and secure,
thanks to IP limitations, single sign-on, identity and access control, and
other measures.
A CRM is much more than that
SalezShark, the best free CRM
software in India, was created to help you overcome your sales and marketing
difficulties while increasing your income.
Handhold Support With live
tutorials/training/personalized demos, SalezShark (CRM firms in India) assures
seamless onboarding and high end-user acceptance.
Cloud Computing
SalezShark CRM is the best free CRM
software in India housed on a secure cloud, allowing users to examine their
business data remotely through the internet. It indicates that your information
is entirely safe.
Integration of hybrids
SalezShark easily connects all of
your cloud, on-premises, and third-party systems, apps, and data. It’s a simple
plug-and-play experience! You don't need any downloads or infrastructure to
enjoy the power of SalezShark.
Support via all channels
Never throw away a lead. Trace
consumer footprints both online and offline — calls, messages, real stores,
social media, websites, and so on – all in one place.
Mobile-first strategy
Your staff can effectively operate
your business on the go with SalezShark's smooth transition from desktop to
mobile.
Integration of social media
For Indian customers, social media
is a vibrant marketplace. You must research client behavior and interaction on
social channels just as extensively as you do on traditional ones. SalezShark
assists you in listening to, engaging with, and converting consumers via social
media.
And that is only part of the tale.
SalezShark, the best free CRM software in India, provides its consumers with
many features and solutions. It adapts to your existing IT infrastructure and
staff knowledge, grows according to your business demands, and links your team
goals with company objectives.
Benefits of Using SalezShark
CRM Software for Small Businesses
Increase sales
SalezShark is the best CRM software
for small business in India, allowing them to manage leads and track sales cycles,
prioritize leads & nurture leads with targeted email campaigns, and
increase sales.
Enhance the client experience
Our CRM may improve a company’s
customer service methods by studying consumer behavior and structuring your
marketing strategy appropriately, allowing personnel to reply to customers'
inquiries promptly and efficiently, therefore increasing the customer
experience.
Sales duties should be
automated
SalezShark eliminates sales
bottlenecks and streamlines procedures, allowing your team to be more
productive. Our finest CRM startups in India help to optimize your workflows by
automating follow-up sales duties and offering outstanding customer onboarding
procedures.
The user interface is
straightforward
We understand that a lack of time
and resources will never allow you to execute any sophisticated business
application successfully. That was where SalezShark’s best CRM software for
small business in India comes in, with a simple interface that will enable it
to run marketing straight away.
Compatibility with other tools
SalezShark, the best CRM software
for small business in India, integrates seamlessly with other solutions, such
as free sales software for small businesses, to bring all valuable customer
information from various mediums such as Email and Outlook and phone and
productivity tools, including phone and productivity MyOperator, Exotel,
Intercom, and Tawk.
Safe and dependable
CRM has many features for expanding
SMBs for nearly half the price. With features like data isolation, hosted application
security, single sign-on, IP limitations, identity, and access control. So on,
SalezShark’s best CRM startups in India guarantee that all of your information
is safe.
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