Which company is the best for CRM software in India and why?
Most firms still use spreadsheets as a sales tracker tool to measure sales success and activity. However, it is one of the leading productivity-killing technologies since it is challenging to master and requires continual human upkeep to match real-time information. One other major drawback of using a spreadsheet is that you will have to rely on employee efficiency and accuracy for accurate data, which itself is impossible to monitor. In today’s world, customer satisfaction is a crucial element for any business to meet its business objective. The current situation demands companies to be more futuristic and predictive to stay ahead of their competitors. Not only this, due to rapid globalization and liberalization, there has been a tremendous increase in the expectation of customers in terms of quality and personalization of services. Now they need more personal and value-based services from Companies. Companies need more personal data to provide more customer-friendly servi...