Web-based CRM Software: Best Cloud-Based CRM Solution in 2022
With reliable web-based CRM Software, companies get rid of downloading or installing any more software. The big advantage of using the web-based CRM vendor is that it hosts data remotely from a server. Web-based CRM software is accessible from any browser, helping small and medium businesses and lead management with its highly flexible nature. This allows you to quickly deploy new features as well as fresh system updates.
What is CRM software? Can you explain with a few examples?
Customer relationship management software is a technology that has been specially designed to help your company get more valuable customers on your platform uniquely and seamlessly. It forms better customer relationships by keeping the right track of your sales process, prioritizing and organizing existing and upcoming sales opportunities with the best team collaboration.
Examples: SalezShark CRM software, Zoho CRM, Hubspot
Let’s move forward toward what is cloud-based CRM software?
What is web-based CRM?
Web-based or cloud-based CRM software solution consists of hardware or software not located on the customer’s premises. This software is hosted on a variety of servers in different data centers maintained and managed by a third-party group. The CRM application is accessed via a user-friendly web interface where there is no need to load it on a local PC or Laptop. You can choose any package depending upon your requirement, budget, and the number of users using this system.
Most web-based CRM tools commonly offer significant cost savings while using on-premise CRM solutions each having the same functionality. It is also necessary to choose the best CRM solution equipped with mind-blowing features to handle your specific needs. You might be thinking how does cloud-based CRM benefit businesses?
What are the benefits of cloud-based CRM software?
Accessible from any device having Internet
An effective and customized CRM system needs to be implemented as well as adopted by every user because the data contained within it is as good as the input entered.
Elevating the count of sales teams can be visible on the road, slowly getting dispersed across the whole country and maybe remote locations as well. This geographic freedom is advantageous for different businesses but has also become a major concern at the time of sharing information in CRM.
Mobile or home-based workers to update the database while connecting via a VPN or back in the office.
Removal of initial hardware requirements
Since the entire CRM solution is in-the-cloud where there is no need for any software license, you can save huge on the cost of installation and support to opt for an online solution.
This in turn eradicates the unwanted lengthy discussions between the hardware vendor and software supplier to get rid of the support finger-pointing that can prone to traditional on-premise solutions.
Zero IT cost
Different small & medium enterprises do not have a dedicated IT team. Due to this, IT responsibility has to be undertaken by the existing staff members who lack adequate IT skills and more necessary things to do. Instead of this, you would use a server-based solution for further implementation and ongoing maintenance which in turn may add an extra cost and a lot of inconveniences.
Faster implementation
Since the online CRM solution requires no hardware or software, therefore, the time needs to implement it and make it live is much faster. You also don’t need to wait for any equipment delivery or configuration. There will be the same application configuration adaptable to the software solution that can fulfill your business needs and import any existing data.
Fault-tolerant without exceeding the budget limit
SalezShark CRM software is a critical business solution that needs to be available every time. Under conventional server-based solutions, you need to take a backup of your hardware and software to avoid any loss when the primary server fails. It will increase the initial cost and ongoing maintenance cost along with the cost of the implementation.
How is SalezShark cloud-based CRM good for an organization?
Ease of Installation
It has been seen that there exists a deep-rooted fear within many organizations i.e. a long and complex process of CRM installation. It is no longer true when it comes to a cloud-based CRM. A modern-day cloud-based CRM can run in no time using a high-speed internet connection. Once you do online sign in, you can instantly start using this cloud CRM software and take enormous benefits with most of its capabilities. There is no need to set up hardware, software maintenance, pay for servers, and have an IT person 24×7 or even upgrades – all of this can be accomplished with the right assistance of your cloud-CRM service provider.
Cost-Effective
The most meaningful investment with conventional CRM software was used to be upfront capital expenditures but not anymore now. Similar to other cloud solutions, this cloud-based CRM is operated on a subscription model ‘pay-as-you-go’. With less upfront investment, cloud-based customer relationship management software also minimizes the chances of risk to help small and medium businesses to elevate economies of scale at a faster pace.
Secure
On the contrary basis, cloud solutions are not secure, therefore companies that offer cloud-based CRM software take security on a serious note. With an advanced automatized backup policy as well as a robust data recovery plan, the SalezShark CRM software takes cybersecurity to a new level. Using two-step authentication and strong passwords, you can further improve data security which is an important requirement for every company to be GDPR-compliant.
How does on-premise CRM vary from cloud-based CRM?
The very first difference that exists between on-premise and cloud solutions is related to information and software. The on-premise software deployment includes on-site servers, saving your data on the cloud, and CRM on a remote server that can be accessed through an internet connection.
Thus, one of the major advantages of a cloud CRM system is that you don’t require to take care of installation or maintenance issues. Without an upfront capital expenditure on IT infrastructure and data center costs, the cloud CRM is very appealing to SMBs.
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