SalezShark vs Zoho CRM: Which one suits your business better?
SalezShark vs Zoho CRM: Which one suits your business better?
Are you searching for the right CRM software that
matches your business requirements? You may be concerned with the features,
user ratings, plans and pricing, languages support, integration, customer
support, and many other things associated with CRM solutions.
No doubt, picking up the CRM that fit your
business demands as well as budget is a complicated procedure. Since there
exists a wide range of CRM platforms with different cost models and
capabilities. So, you can use the below comparison between Zoho CRM and
SalezShark to get the desired CRM.
“Catch &
Retain Your Customers Using The Best CRM Software”
About Vendors
SalezShark
SalezShark is an ingenious relationship cloud
platform that anchorages CRM tools and unique techniques to assist you to establish
long-lasting customers’ engagements at your platform. The unique relationship
management architecture of this renowned vendor facilitates converting more
leads into potential customers in no time.
With the help of an expert team of SalezShark,
your sales team enjoy a wide range of smart features to boost productivity and
save time. The SalezShark CRM software has been designed on a very intuitive
technology specially developed to effectively manage data attained from your
sales professionals. It helps in project analysis and generating accurate and
actionable performance reports to enable you to make the right sales and
operational decisions.
Zoho CRM
Zoho is another eminent CRM for small, medium,
and large-sized businesses. It aids every business using its web-based and
client prioritized solutions. This vendor provides different tactics to attract
and retain clients for a long duration. You can send personal invitations and
operate your customer support using the Zoho CRM system. Its social media integration
feature acts as a well-rounded source for client management.
Features
SalezShark
●
Referral Tracking
●
Relationship
Intelligence
●
Unified Data
Solution
●
Cloud Telephony
●
Product Catalog
●
CRM & Sales
Dashboards
●
Social Media
●
Document
Management
●
Employee
Directory
●
Mail Merge
●
Quote Management
●
Outlook Plugin
●
Lead Management
●
CRM & Sales
Reports
●
Email Marketing /
SMS Marketing
●
Email Templates
●
Lead Generation
●
Marketing
Automation
●
Contract
Management
●
Plug-And-Play
Integration
●
Social CRM
●
Task Management
●
Territory
Management
●
Sales Forecasting
●
Mobile App
●
Integrations
●
Contact
Management
●
Sales Force
Automation
●
Workflow
Management
●
Mass Email
●
List Management
Zoho CRM
●
Accounting
●
Case Management
●
Cloud Computing
●
Contact Manager
●
CRM & Sales
Dashboards
●
CRM & Sales
Reports
●
CRM Analytics
●
Customer Support
●
Email Marketing /
SMS Marketing
●
Inventory
Management
●
Invoice
●
Lead Generation
●
Marketing
Automation
●
Marketing
Collateral
●
Mass Email
●
On-Demand (SaaS)
●
Supplier and
Purchase Order Management
●
Sales Quotes
●
Social CRM
●
Solution
Management
●
Territory
Management
●
Sales Forecasting
●
Sales Tracking
●
Opportunity
Management
●
Mobile App
●
Lead Management
Products
SalezShark
SalezShark Connect+
The first product of this vendor is Salezshark
Connect+ that helps to automate the process of customer connection by sending
the right messages, at the right time. It always executes insight-driven
personalized outreach. It helps to increase the business revenue in less time.
Features:
●
Campaign 360
degree
●
Automation of
demand gen
●
Automated
prospecting
●
Impact Analysis
●
Campaign
Scheduler
SalezShark Engage
The next product is SalezShark Engage which is
much easier than you can imagine. It automates the sales operations across the
whole customer journey. It streamlines both sales and marketing teams. Using
this product, your team can better focus on the right leads at the right time.
You can engage your potential customers at your platform using marketing
automation and other features of this amazing product.
Features:
●
Lead Nurturing
●
Inventory
management
●
Realtime Sales
Forecasting
●
Personalized
sales journey
●
Relationship
Intelligence
SalezShark Assure
The latest developed product of SalezShark is
SalezShark Assure which takes care of what matters the most for your business
growth. It seamlessly connects your business with your valuable prospects. It
not only automates customer tickets but also the process of ticket assignment.
It helps in powerful reporting and analytics without any failure.
Features:
●
Personalized
After Sales Support
●
Ticket Management
●
Easy
Customization
●
Security &
Data Privacy
Zoho CRM
Bigin
Bigin aids small businesses to manage
long-lasting customer relationships efficiently.
Desk
This product helps to improve agent productivity,
increase customer happiness, promote self-service, and handle every
cross-functional service process properly.
Create Forms
With this product, you can create forms, share
those forms online, get instant notifications, and manage your data with Zoho
integrated apps.
SalesIQ
Zoho SalesIQ offers digital customer engagement
tools to your sales, marketing, and support teams to enable them to communicate
with every site visitor throughout the customer lifecycle.
SalesInbox
You can convert unopened emails into closed deals
with this product exclusively developed for salespeople.
Bookings
Zoho Bookings helps to sync your calendars during
the time when your customers self-schedule and pay for their appointments.
Plans & Pricing
Before quoting the price of both CRMs, we want
you to know about TCO. TCO stands for Total Cost of Ownership of CRM software.
This includes the subscription fees, software license, software training,
hardware (if required), customizations, maintenance & support.
The cost of these CRM tools varies on the basis
of your selected plan.
SalezShark
You can purchase this CRM depending upon your
need and affordability as defined for the two plans listed below:
|
Plan |
Shark Basic |
Shark Pro |
|
Price |
$20/user/month |
$49/user/month |
Zoho CRM
When it comes to Zoho CRM plans and pricing, only
the starting plan the most affordable one with fewer features to its client.
You can refer to the below table to get the exact price of Zoho CRM.
|
Plan |
Standard |
Professional |
Enterprise |
|
Price |
$12/user/month |
$20/user/month |
$35/user/month |
*Free Trial is available in both CRM systems.
Best For
SalezShark
It is ideal for sales & marketing
professionals working in digital marketing companies, small medium enterprises,
and startups.
Zoho CRM
Best for small, medium and large businesses.
Benefits
SalezShark
Using SalezShark, small and medium businesses get
a wonderful chance to directly access the CRM tool and other important
technologies to forge stronger customer relationships. It makes you enable to
determine every type of customer pattern, personal preferences, and other
related characteristics.
You can say that this CRM platform goes one level
ahead to help you to better understand your customers by devising and
implementing awesome sales strategies. It delivers comprehensive solutions to
aid your team to nurture your prospects satisfactorily and broaden your
customer reach in less time.
Also, you can access millions of stored records
and data intelligence to fetch all the significant information to filter,
recognize, and ideally work on business opportunities. This CRM system arms you
to boost your sales productivity even via your mobile phones with its mobile
web app facility.
From the beginning itself, you will quickly able
to generate more leads and run all other sales activities without any
difficulty or failure.
Zoho CRM
When it comes to Zoho’s functionality, its
inventory management, document sharing systems satisfy the needs of every shape
and size. Its visitor tracking and email analytics feature aid you to reach
your clients closer and acquire great opportunities for better customer
engagement.
Zoho CRM system allows users to track every
client interaction in one place, irrespective of the fact whether the lead has
been brought online, via email or phone call.
In fact, the Phonebridge functionality is good to initiate the calling
process and view any client info from the same place.
Desktop & Mobile Platforms Support
It’s time for you to know on which desktop and
mobile platforms, the particular customer relationship management tool are
compatible.
SalezShark
●
Windows
●
Macintosh
●
IOS
●
Android
●
Web-based
Zoho CRM
●
Windows
●
Macintosh
●
IOS
●
Android
●
Web App
Thus, choose the vendor wisely to avoid any
chances of failure due to your device incompatibility with the respective CRM
system.
Pros & Cons
SalezShark
●
It is considered
as one of the excellent tools to generate and manage leads. You can equally
handle all the sales opportunities using SalezShark CRM.
●
Its quick and
easy integration with database as well as email marketing tools makes it more
proficient for business.
●
With time, you
will realize that you are creating, and closing more deals with this amazing
CRM tool.
●
It is simple in
design and easy to run its essential automation and workflows.
●
It saves a lot of
time by managing your sales and marketing tasks properly.
●
It allows you to
invest more time in research or lead generation activities.
●
It provides the
best customer support.
Zoho CRM
●
It streamlines
every single notification coming across multiple channels and allow the team to
respond faster to their customers in real-time.
●
It helps to
create different customers portals, vendors portals, and a few portals for
partners to allow them to enjoy the self-service features.
●
It automates lead
scoring and generates quality leads.
Cons
SalezShark
●
It only supports
the English language.
●
It does not
provide its services to large enterprises.
Zoho CRM
●
Its user
interface is awkward and old-fashioned.
●
It has been
monitored that “Events” here created are automatically marked closed when the
respective date arrives.
●
There is a lack
of few important visuals like calendar sharing and the “Activities” view in the
calendar.
In which countries, they provide their service?
SalezShark
●
United States
●
Australia
●
United Kingdom
●
New Zealand
●
Dubai
Zoho CRM
●
India
●
United Kingdom
●
United States
●
Australia
●
Mexico
●
Japan
What kind of support does this vendor offer?
SalezShark
➔ Email Support
➔ Phone
➔ Live Chat
Zoho CRM
➔ Training
➔ Email
➔ Live Sessions except for the basic plan
➔ Phone
Esteemed Clients
SalezShark
●
SAMSUNG
●
OLA
●
UBER
●
OYO
●
DELL
●
AUDI
●
TOI
●
BMW
●
VOLTAS
●
CANON
●
NASSCOM
Zoho CRM
●
OLA
●
AMAZON
●
HOTSTAR
●
PUROLITE
●
TASSAL
●
BOSE
Bottom Line
The investigation of CRM features of both the
vendors helped you a lot to buy the best customer relationship management
software which suits your business needs and budget.
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